The price of each style is listed on the individual product page. You can view the full details by searching the shoe name on our website.

Sadly, we hardly restock colourways of styles. If we do, it is usually in very limited quantities.

We do have a “Notify me when available” option on each product page. Simply select your size and click Notify me to be alerted if the style is restocked.

If a size is marked as sold out, it is unfortunately no longer available. We recommend using the Notify me option on the product page in case limited stock becomes available.

Our most popular styles change regularly and often depend on our newest releases.

Yes, we deliver nationwide across South Africa.

Delivery usually takes 3 to 5 working days, depending on your location and delivery method selected.

Yes, overnight delivery is available at an additional cost. Please contact us if you would like this arranged.

Delivery fees are calculated at checkout. We offer free shipping on orders over a qualifying amount, which is displayed at checkout.

Yes, provided the order has not yet been collected by the courier. Please contact us as soon as possible with the updated address.

We do not offer collection from a physical location. You may select PostNet to PostNet delivery at checkout if you prefer to collect from your nearest PostNet branch.

You can track your Will’s order using our shared tracking page here: Julz Shoes Order Tracking

Yes, we offer international shipping. Please visit our International Shipping page for more information.

Will’s Shoes follows the same refund and returns policy as Julz Shoes. View full details here: Julz Shoes Refund Policy

You can log a return directly on our Julz Shoes website by clicking Log a Return.

Exchanges can be requested by logging a return via Log a Return on the Julz Shoes website.

Shoes purchased from a stockist must be returned to the original place of purchase.

Returns must be made to the original place of purchase. Customers based in Gqeberha may return stockist purchases to Pixel Shoes.

Yes, a proof of purchase or order number is required to process a return or exchange.

We are happy to assist with an exchange, voucher or refund for unworn shoes. Manufacturing faults can be assessed within six months of purchase.

You can log a return and we will assist with an exchange, voucher, or refund in line with our return policy.

All Julz Shoes are made from genuine leather unless stated otherwise.

Our shoes are designed locally and manufactured abroad.

Please contact us and include photos of the issue so we can assess and advise on next steps.

You can contact us via email or WhatsApp: +27 72 884 2188.

Yes. You can reach us on +27 72 884 2188.